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Bookstore Customer Policies

Shipping & Delivery

Most Highlander merchandise is shipped book rate via U.S. mail. Delivery times will vary. Faster delivery is available for an extra charge.

Orders outside Canada and USA

For International orders outside Canada or USA, please email Susan Williams at Phone: (865) 933-3443 or email swilliams at highlandercenter.org

Return Policy

You may return unused books, t-shirts, hats, etc. within 30 days of receipt of your order for a full refund, minus shipping and handling. However CDs, cassettes, and videos are not returnable.

For additional information, or to request a print copy of our Catalog and Order Form, or if you have questions, please contact Susan Williams at Phone: (865) 933-3443 or email swilliams at highlandercenter.org